Warehouse Officer

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Description

The objective of this post oversight of the day-to-day operations of warehouse, ensuring efficiency, safety, and productivity.

Key Duties & Responsibilities

• Ensure daily tasks such as receiving, picking, packing, and shipping are completed on time.
• Monitor and optimize the productivity of warehouse staff.
• Implement procedures to reduce downtime and streamline operations.
• Maintain accurate records of inventory movements.
• Minimize inventory discrepancies by conducting regular stock counts and audits.
• Ensure proper storage and handling of products to prevent damage and loss.
• Oversee the accuracy of order picking, packing, and shipping.
• Ensure that all outgoing orders meet quality standards and customer requirements.
• Identify and address any issues that could lead to errors or delays.
• Enforce safety protocols and ensure the warehouse is a safe working environment.
• Conduct regular safety checks and audits.
• Ensure compliance with all relevant health, safety, and environmental regulations.
• Supervise, motivate, and support warehouse staff.
• Provide training and development opportunities to improve team skills and knowledge.
• Manage staff schedules, including shift planning and leave management.

• Maintain clear and effective communication with the warehouse team, managers, and other departments.
• Coordinate with other supervisors to ensure smooth workflow and task delegation.
• Address any issues or conflicts that arise within the team promptly and effectively.

• Ensure all warehouse equipment is properly maintained and operational.
• Report any equipment malfunctions or needs for repair/replacement.
• Manage the use of resources such as packing materials and storage space efficiently.

• Contribute to the accurate and timely fulfilment of customer orders.
• Address any issues that could impact customer satisfaction, such as delays or errors in order fulfilment.
• Work towards improving overall service levels and customer experience
• Quickly identify and resolve issues that arise during daily operations.
• Make informed decisions to keep operations running smoothly, especially during peak times or unexpected disruptions.

Requirements

• Bachelors Degree in Logistics and supply chain management, warehousing or any other related field.
• At least 5 years’ experience in warehouse/ stores operations.

Others/Extra Details

• Strong interpersonal and communication skills.
• High level of honesty and Integrity
• Ability to work under pressure with minimum supervision.
• Ability to lead and manage a team.
• Strong planning and time management skills
• High analytical and problem-solving skills